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Purchase regulations



General provisions

1. The online store [hereinafter “Store”] conducts retail sales via the Internet and physically in a stationary store, on the basis of these Regulations [hereinafter

2. The owner of the Store is: Sklep Wytwórnia Śliczności – Zimet Sp. z o.o., Warsaw, CH Szembeka, 1st floor Zamieniecka 80, Taxpayer Identification Number: PL7010472661, phone number +357 977 377 71, email address: office@sewing-machines.cy.

2a. Company seat address: Zimet Sp. z o.o., Malinowa 1, 05-140 Jadwisin

3. The Regulations are an integral part of the sales contract concluded with the Customer.

4. The condition for the conclusion of the sales contract is the acceptance of the Regulations by the Customer.

5. The prices given in the Store are gross prices (including VAT).

6. The goods available in the Store are free from physical and legal defects.




1. Orders can be placed as follows:

  • via the form available on the Store’s
  • by e-mail to the address available on the Store’s website,
  • by phone to the numbers intended for placing orders, available on the Store’s website in the Contact tab.

2. The condition for the contract to be completed is that the Customer provides data that allow for the verification of the Customer and the recipient of the goods. The store confirms the acceptance of the order by e-mail or by phone. The store has the right to refuse to accept the order, limit the method of payment or demand a prepayment if the order raises justified doubts as to the truthfulness and reliability of the data provided or the method of payment.

3. The parties are bound by the information contained on the Store’s website at the time of placing the order, in particular: price, product characteristics, its features, elements included in the set, date and method of delivery.

4. The information on the Store’s website does not constitute an offer within the meaning of the Civil Code. By placing an order, the customer submits an offer to purchase a specific product. The contract of sale is concluded upon the confirmation of the Order by the Customer by clicking on the confirmation link in the e-mail sent to the Customer by the Store.



1. The customer can choose the payment methods specified in the Payment methods tab.

2. Shipment prices are specified in the delivery price list.

3. The condition for the release of the goods is payment for the goods and shipment.



Shipment of goods

1. The ordered goods are sent by the Store via shipping companies (eg Polish Post or courier) or made available for collection by the customer at the company’s premises.

2. In the case of payment by a payment card, the order completion date is counted from the moment of positive transaction authorization.

3. In the case of payment other than cash on delivery, the shipping date is extended by the period between placing the order and the date the payment is credited to the Store’s bank account.




1. In the event of non-compliance of the goods with the contract, the Customer should send back to the Store, at the Store’s expense, the advertised goods together with a description of the non-compliance.

2. The store will respond to the customer’s complaint within 14 working days from the moment of returning the goods together with a description of the non-compliance.

3. When the implementation of a justified complaint involves sending a new product to the Customer or removing non-compliance, the delivery costs are borne by the Store.

4. The individual settings of the Customer’s computer and monitor causing incorrect or distorted display of information about the goods (e.g. colors) cannot be the basis for the complaint.



The right to withdraw from the contract

1. Pursuant to the Act on the protection of certain consumer rights and liability for damage caused by a dangerous product of March 2, 2000, the customer has the right to withdraw from the contract.

2. The right to withdraw from the contract is effective if the Customer submits to the Store, within 14 days of receipt of the goods, a declaration of withdrawal from the contract.

3. The customer returns the goods to the Store within 14 days of submitting the declaration of withdrawal from the contract.

4. Within 3 working days of receiving the package, the Store will check the condition of the delivered product.

5. Within 7 days of checking the goods, the Store returns the paid amount to the Customer. The customer should indicate the bank account number to which the refunded amount is to be transferred. In the case of payment by credit card, the refund will be made to the card provided that the card is presented at the seller’s premises.

6. The right to withdraw is not entitled to the Customer in the cases specified in the Act referred to in paragraph 1 above.

7. The return form is available here.



Privacy protection

1. By placing an order, the Customer agrees to the processing of his personal data only for the purpose of completing the order.

2. The customer may also express a separate consent to receive advertising and promotional materials from the Store, including a commercial newsletter.

3. The customer has the right to access their personal data and correct them, request the cessation of their processing and object to their processing,



Intellectual property

It is forbidden to use any materials published on the Store’s website (including photos and descriptions of goods) without the Store’s written consent.



Entry into force and changes to the Regulations

1. The Regulations come into force on the day of publication on the Store’s website.

2. These Regulations may be changed.

3. Amendments to the Regulations will be published on the Store’s website.

4. Information about changes to the Regulations will be sent to the Customer to the e-mail address provided in the order.

5. Amendments to the Regulations come into force after 14 days from the date of their publication in the manner specified in paragraph 3.

6. The store recognizes that the customer has accepted the changes to the regulations, if he has not terminated the contract by the end of the period specified in paragraph 5.